Privacy Policy
Privacy Policy as at 1st January 2025
Background
Mrs Sara Louise Sheppard understands that your privacy is important to you and that you care about how your information is used and shared online. We respect and value the privacy of everyone who visits Our Site and will only collect and use information in ways that are useful to you and in a manner consistent with your rights and Our obligations under the law.
This Policy applies to our use of any and all data collected by us in relation to your use of our services (including accessing our website). Please read this Privacy Policy carefully and ensure that you understand it.
1. Definitions and Interpretation
- Our Services: Means instructing us to provide you with our products and services.
- Cookie: A small text file placed on your computer or device by Our Site when you visit certain parts of Our Site and/or when you use certain features.
- Our Site: This website, https://www.slswillsandmore.co.uk/.
- UK and EU Cookie Law: The relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003, as amended, and the GDPR 2018.
- We/Us/Our: SLS Wills and More Limited.
2. Information About the Data Controller
The Data Controller is SLS Wills and More Limited, registered at 4 Garrity House, Miners Way, Aylesham, Canterbury CT3 3BF. Company No. 12384538.
Registration with the ICO: ZA436144.
For any data protection or privacy queries, email Sara Sheppard at sara@slswillsandmore.co.uk.
3. What Personal Information Do We Collect?
We collect personal data necessary to deliver our services, including:
- Identification documents for legal and anti-fraud checks.
- Contact details and financial planning information.
If you visit our website, additional data may be collected automatically (e.g., IP address, browser type). See Section 11 for details on Cookies.
4. Lawful Basis for Using Your Personal Data
4.1 Contractual obligation: We use your data to fulfil contracts or potential contracts with you.
4.2 Consent: For non-clients, we use your data only with your consent (e.g., for newsletters).
5. How Do We Use Your Data?
We use your data to:
- Manage your access to Our Site.
- Tailor Our services to you.
- Respond to your communications.
- Send you newsletters (with an unsubscribe option).
We do not send unsolicited marketing and comply with GDPR and Privacy and Electronic Communications regulations.
6. How and Where Do We Store Your Data?
- Your data is securely stored within the EEA, with encryption and physical safeguards.
- Annual reviews ensure we do not retain data unnecessarily.
7. Do We Share Your Data?
We may share data with trusted service providers (e.g., payment processors) under strict data protection obligations.
We may also share data if legally required (e.g., compliance with court orders).
8. What Happens If Our Business Changes Hands?
Your data may be transferred to new owners. You will be informed in advance if this happens.
9. How Can You Control Your Data?
You can:
- Opt-out of marketing communications.
- Restrict Cookies (see Section 11).
10. Your Right to Withdraw Consent
You can withdraw your consent to our use of your data by contacting sara@slswillsandmore.co.uk.
11. Your Rights Under GDPR
You have the right to:
- Access, delete, or correct your data.
- Object to or restrict data processing.
- Complain to the ICO.
12. Automated Decision-Making and Profiling
We do not engage in automated decision-making or profiling.
13. Contacting Us
For queries or complaints, contact us at:
- Email: sara@slswillsandmore.co.uk
- Phone: 01304 577998
- Post: 4 Garrity House, Miners Way, Aylesham, Canterbury, CT3 3BF.
14. Changes to Our Privacy Policy
We may update this policy as required by law. Please review this page regularly.
15. Cookies Policy
Our Site uses Cookies for analytics and user experience.
- First-party Cookies: Facilitate site functionality.
- Third-party Cookies: Enable analytics and tracking (e.g., StatCounter, YouTube).
You can disable Cookies in your browser settings but note this may affect website functionality.
How to Complain
If you have concerns about our use of your personal information, you can contact us at:
SLS Wills and More Limited
114 Kings Road, Aylesham, CT3 3HB
Email: sara@slswillsandmore.co.uk
Alternatively, you can complain to the ICO at:
Information Commissioner’s Office
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF
Helpline: 0303 123 1113
Website: www.ico.org.uk