| You may recall that when you were writing your Will with us, we may have suggested that you take a look at Keylu as a way to store information for your Executors to access when you pass away. If you decided to use their facilities, you should have received an email on Monday 16th June to say that unfortunately Keylu are withdrawing their services as the business is no longer viable. If you wish to download your data from your account you have to do this before 29th June 2025, and at that point your data will be deleted. You can request deletion of your account prior to this if you so wish. Please follow the instructions within the email you have received which we have verified as being accurate. If you are using their paid-for version, please ensure that your card details are removed and authority to your bank is cancelled. Unfortunately, we do not have any alternative solutions, although we are always looking at what is happening in the tech market, but if we find a suitable alternative to Keylu as a solution, we will pass the information on to our clients. If you’re reading this after the ‘Keylu Switch-off date’ and have any questions, please don’t hesitate to reach out to us. We are developing a ‘Guide for Executors’ to help them in the meantime. Kind regards SaraSara Sheppard TEP FSWW |
Important information about Keylu
